Privacy Policy

ACERTA Group Pty Ltd (ACERTA, we, us or our) respects the privacy of individuals who interact with our website. This policy explains how we handle personal information collected through the enquiry forms and contact details published on this website.

Information we collect

When you submit an enquiry through our website, we may collect information you choose to provide, including your name, company, work email address, phone number, location, industry, area of interest, project timing and the content of your message. We may also collect basic technical information such as your browser type and device information for security and performance purposes.

Why we collect it

We collect this information so that we can respond to your enquiry, understand the nature of your interest in warehouse automation, provide the information you have requested and follow up with relevant next steps.

How enquiries are used

Enquiries submitted through the website are used only for the purpose of responding to you and, where appropriate, discussing how ACERTA may be able to support your operation. We do not sell your personal information.

Storage of information

Enquiry information may be stored in secure email systems and business tools operated by ACERTA or by reputable third-party service providers used to operate our business. We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

Access and correction

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, incomplete or out of date. To do so, please contact us using the details below.

Contacting us about privacy

If you have any questions about this Privacy Policy or how we handle personal information, please contact ACERTA via the contact details published on our website.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. The latest version will always be available on this page.